FAQ

1. What does Vellora Wear sell?

Vellora Wear offers a curated collection of women’s clothing designed for modern style, everyday comfort, and effortless confidence. Our products are selected for women who love versatile fashion that can be worn for daily life, work, casual outings, travel, and special moments.

2. Where do you ship?

We currently ship to customers in the United States.

3. What shipping options do you offer?

We offer the following shipping options:

Express Shipping
Estimated delivery: 3–6 business days
Shipping fee: $20

Free Shipping
Estimated delivery: 7–14 business days
Shipping fee: $0

Standard Shipping
Estimated delivery: 7–14 business days
Shipping fee: $10

Please note that delivery times are estimated in business days and may vary depending on your location, carrier delays, holidays, or unexpected circumstances.

4. How long does order processing take?

Orders are usually processed within 1–3 business days after payment is confirmed. Once your order has been processed and shipped, you will receive a confirmation email with tracking information if available.

5. Can I track my order?

Yes. Once your order ships, we will send a tracking number to your email so you can follow your package’s delivery status.

6. How do I choose the right size?

We recommend checking the size chart on each product page before placing your order. Since sizing may vary by style and design, please compare your measurements carefully with the size guide to choose the best fit.

7. Are your clothes suitable for everyday wear?

Yes. Our collection is selected with everyday style in mind. Many of our pieces are designed to be comfortable, easy to style, and suitable for casual days, workwear looks, weekend plans, travel outfits, and more.

8. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible after placing it. We will do our best to assist you, but once an order has been processed or shipped, we may not be able to make changes.

9. What should I do if I entered the wrong shipping address?

Please contact us immediately if your shipping address is incorrect. If your order has not yet been processed, we may be able to update it. Vellora Wear is not responsible for packages delivered to an incorrect address provided by the customer.

10. What should I do if my package is delayed?

If your package is delayed, please allow a few additional business days for the carrier to update the tracking information. If you still have concerns, contact our customer support team and we will be happy to help.

11. What is your return policy?

We want you to feel confident shopping with Vellora Wear. If you are not satisfied with your order, please contact us within the return period listed in our store policy. Items must be unused, unworn, unwashed, and returned in their original condition with original packaging and tags when applicable.